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Articles on:Profile/Account Management
Click this if you need help updating your profile/account

Categories

  • Account Registration
  • Payment/Subscription
  • Profile/Account Management
  • General Information
  • Auditioning for a Role
  • Talent Agency/Manager
  • Posting your Casting Call
  • How do I reopen my account?
    If your account was closed—either by your request or due to an incomplete profile that prevented our system from matching you with available roles—please reach out to us. You can contact our support team using the chat widget located at the bottom-right corner of your browser.Popular
  • How to get a discount using my IMDbPro account?
    IMDbPro members get to enjoy a 25% discount on a Casting Calls America subscription. Follow the steps below to take advantage of this deal. Log in to your IMDbPro account and go to this link - https://castingcalls.co/gkHl12 Select a role you're interested in submitting to. Click on the "Details" link for the role. Review the role and project description. Click "Apply with Casting Calls America." Click "Apply with CastiPopular
  • How do I change my over 18 status?
    If you are over the age of 18, you will need to mark/confirm this in your profile. If the account is for a minor, this field needs to remain unchecked. Here's how to change this:   Click here for video Log in to your account. Go to the "EDIT PROFILE" section in the drop-down menu in the top right corner. On the "Work Availability (All Required)" tab, click "EDIT" then check the box that states "OVESome readers
  • Why am I not getting emails for matching roles?
    Be sure to check your dashboard to see what is available by logging into your account. If you are not getting our emails be sure to see the instructions below to ensure your getting notified of new roles. Don’t Miss Our Emails With Your Casting Call Alerts Click here for video Emails from automatically generated software, such as ours, can sometimes be blocked by your email provider, or otherwise marked as “spam.”Some readers
  • How to close my account?
    In this article, we’ll guide you through the steps on how to close your account. Click here for the video instructions. Log in to your account. Click the three horizontal lines (hamburger button) on the left side of the screen. Select “My Account” from the menu options. Click the “Close Account” button. A confirmation pop-up will appear, If you’re sure, click “Close Account” to proceed. ⚠️Few readers
  • How to reset password
    In this article, we'll show you how to reset your password. Click here for the video instructions. Click “Log In” in the upper right corner of the screen. On the login page, select “Reset Password.” Enter the email address you used to register your account. Click “Send Reset Link.” Go to your email inbox and look for the password reset message. If you don’t see it, check your Spam or Junk foldFew readers

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